If for any reason you are not satisfied with the cheapbagsupply replica item(s) you received, you may return it for an exchange under the below conditions:
- Return requests should be emailed to email@example.com within 10 days after your order was delivered to you.
- Items should be returned in unused condition and original packaging.
- When no quality issue is involved, the return shipping fees would be at the expense of the client. Moreover, we would apply a restocking fee per returned item. Restocking fees amount USD 50 per replica bag and USD 20 per replica wallet.
- Return shipping fees would be at the charge of the client,If cheapbagsupply replica items have quality problem.
Items returned for defective reasons will be exchanged against the very same models.
Returns and Exchanges for Quality Issues:
For any return request motivated by a quality issue, client would be instructed to send pictures of the spotted, defects to our customer service officer so as to allow us validating the fact product is indeed defective. Once we would have validated that item is defective, we will provide client with shipping address to return the product we validated as defective. We would not accept returns of items that we did not agree on.
How to exchange/return products:
1. Simply E-Mail Simply E-Mail firstname.lastname@example.org within 14 business days of arrival your request.
2. In this Email, please provide the following information
a. Your full name and address
b. the date the order was received.
c. the list of items to be exchanged (name and reference number).
d. The reason why you would like to return your cheapbagsupply items.
3. Upon receipt of your return request, our Customer Service Department will provide you with a detail return information
4. Upon receipt of our return inforation, please ship back the items listed on the our E-Mmail email@example.com to the indicated return address.
5. Please email us with a tracking number of your return.
6. As soon as we receive your return package, our Shipping Department will process your replacement and you will receive a new tracking number to monitor your shipment until it reaches you.
As per our policy, and whatever the reason given by the client, we will not process any refund to clients after an order is shipped! Though, we are always doing our utmost to accommodate clients and handle exchanges on their request.
Would an order settled by credit card be canceled before its shipment, and if client requests a refund, we would do so but would apply a USD 30 charge for processing this refund. Indeed, those fees correspond to the charges applied to us by payment gateway for handling a refund.
Please keep in mind that you have purchased replicas, and not genuine bags! Although our replicas are 99.9 % similar to the originals, there are still some minor differences. Otherwise we would be advertising genuine bags!
Returns should be shipped via courier at client expense, and a traceable Tracking Number should be provided to us. For quality related returns, we will offer clients a wallet of our choice in compensation of return shipping fees.
Please note that returned items are subject to final inspection before exchange will be processed. Allow 10 to 15 business days for an exchange to be processed.
cheapbagsupply.com strives to perfection in all aspects of customer service, and we are positive you will be highly satisfied with the quality of our products and service. The cheapbagsupply Team